Managing challenging behaviour requires a compassionate and skilled approach. Understanding the underlying reasons for the behaviour is key. Here are some strategies:
Stay calm and composed: Your response sets the tone for the situation. Remain calm and maintain a steady voice.
Empathy and active listening: Acknowledge the person’s feelings, even if the behaviour is difficult to understand.
Clear boundaries and expectations: Set and reinforce consistent, clear boundaries while showing respect for the individual’s dignity.
By integrating these practices, carers can defuse difficult situations and provide the support needed for positive behaviour change.
Book your Managing Challenging Behaviour Breakaway Techniques course today
