Trauma-aware teams are essential for delivering care that heals rather than harms. This goes beyond frontline carers — it includes leadership, admin, and support staff.
To build a trauma-aware team:
• Train everyone in trauma awareness: Even small interactions can trigger past trauma — staff need to understand this.
• Promote reflective supervision: Encourage staff to reflect on how their own experiences impact care delivery.
• Foster a non-blame culture: Mistakes are learning opportunities — this supports emotional safety for staff and clients alike.
A trauma-aware team can transform a service into a place of healing and empowerment.


